gh issue template update

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,35 +1,50 @@
 ---
-name: Bug report
+name: Problem Report
-about: Create a report to help us improve
+about: Create a Report to help us improve
-title: ''
-labels: bug
-assignees: ''
-
 ---
 
-*Before creating a new issue please check that you have:*
+<!-- Thanks for reporting a problem for this project. READ THIS FIRST:
 
-* *searched the existing [issues](https://github.com/emsesp/EMS-ESP32/issues) (both open and closed)*
+Please DO NOT OPEN AN ISSUE if your EMS-ESP version is not the latest from the dev branch, please update your device before submitting your issue. Your problem might already be solved. The latest precompiled binaries of EMS-ESP can be downloaded from https://github.com/emsesp/EMS-ESP32/releases/tag/latest
-* *searched the [documentation help section](https://emsesp.github.io/docs)*
 
-*Completing this template will help developers and contributors to address the issue. Try to be as specific and extensive as possible. If the information provided is not enough the issue will likely be closed.*
+Please take a few minutes to complete the requested information below.
 
-*You can now remove this line and the above ones. Text in italic is meant to be replaced by your own words. If any of the sections below are not relevant to the issue (for instance, the screenshots) then you can delete them.*
+-->
 
-**Bug description**
+### PROBLEM DESCRIPTION
-*A clear and concise description of what the bug is. Mention which EMS-ESP version you're using.*
 
-**Steps to reproduce**
+_A clear and concise description of what the problem is._
-*Steps to reproduce the behavior.*
 
-**Expected behavior**
+### REQUESTED INFORMATION
-*A clear and concise description of what you expected to happen.*
 
-**Screenshots**
+_Make sure your have performed every step and checked the applicable boxes before submitting your issue. Thank you!_
-*If applicable, add screenshots to help explain your problem.*
 
-**Device information**
+- [ ] Searched the problem in [issues](https://github.com/emsesp/EMS-ESP32/issues)
-*Copy-paste here the information as it is outputted by the device. You can get this information by from http://ems-esp.local/api/system*
+- [ ] Searched the problem in [discussions](https://github.com/emsesp/EMS-ESP32/discussions)
+- [ ] Searched the problem in the [docs](https://emsesp.github.io/docs/Troubleshooting/)
+- [ ] Searched the problem in the [chat](https://discord.gg/3J3GgnzpyT)
+- [ ] Provide the output of http://ems-esp.local/api/system :
 
-**Additional context**
+```lua
-*Add any other context about the problem here.*
+  System information output here:
+
+
+```
+
+### TO REPRODUCE
+
+_Steps to reproduce the behavior:_
+
+### EXPECTED BEHAVIOUR
+
+_A clear and concise description of what you expected to happen._
+
+### SCREENSHOTS
+
+_If applicable, add screenshots to help explain your problem._
+
+### ADDITIONAL CONTEXT
+
+_Add any other context about the problem here._
+
+**(Please, remember to close the issue when the problem has been addressed)**

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,11 @@
+blank_issues_enabled: false
+contact_links:
+  - name: EMS-ESP Docs
+    url: https://emsesp.github.io/docs/
+    about: All the information related to EMS-ESP.
+  - name: EMS-ESP Discussions and Support
+    url: https://github.com/emsesp/EMS-ESP32/discussions
+    about: EMS-ESP usage Questions, Feature Requests and Projects.
+  - name: EMS-ESP Users Chat
+    url: https://discord.gg/3J3GgnzpyT
+    about: Chat for feedback, questions and troubleshooting.

.github/ISSUE_TEMPLATE/feature_request.md

@@ -1,26 +0,0 @@
----
-name: Feature request
-about: Suggest an idea for this project
-title: ''
-labels: enhancement
-assignees: ''
-
----
-
-*Before creating a new feature request please check that you have searched the existing [issues](https://github.com/emsesp/EMS-ESP32/issues) (both open and closed)*
-
-*Completing this template will help developers and contributors evaluating the feature. If the information provided is not enough the issue will likely be closed.*
-
-*You can now remove this line and the above ones. Text in italic is meant to be replaced by your own words. If any of the sections below are not relevant to the request then you can delete them.*
-
-**Is your feature request related to a problem? Please describe.**
-*A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]*
-
-**Describe the solution you'd like**
-*A clear and concise description of what you want to happen.*
-
-**Describe alternatives you've considered**
-*A clear and concise description of any alternative solutions or features you've considered.*
-
-**Additional context**
-*Add any other context or screenshots about the feature request here.*

.github/ISSUE_TEMPLATE/questions---troubleshooting.md

@@ -1,29 +0,0 @@
----
-name: Questions & Troubleshooting
-about: Anything not a bug or feature request
-title: ''
-labels: question
-assignees: ''
-
----
-
-*Before creating a new issue please check that you have:*
-
-* *searched the existing [issues](https://github.com/emsesp/EMS-ESP32/issues) (both open and closed)*
-* *searched the [documentation help section](https://emsesp.github.io/docs)*
-
-*Completing this template will help developers and contributors help you. Try to be as specific and extensive as possible. If the information provided is not enough the issue will likely be closed.*
-
-*You can now remove this line and the above ones. Text in italic is meant to be replaced by your own words. If any of the sections below are not relevant to the issue (for instance, the screenshots) then you can delete them.*
-
-**Question**
-*A clear and concise description of what the problem/doubt is.*
-
-**Screenshots**
-*If applicable, add screenshots to help explain your problem.*
-
-**Device information**
-*Copy-paste here the information as it is outputted by the device. You can get this information from http://ems-esp.local/api/system*
-
-**Additional context**
-*Add any other context about the problem here.*